Privacy Policy

‍1. Who We Are Facecheck Limited ("we", "us", "our") is a company registered in England and Wales (company number 12468906), trading as Fit for Work. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our mobile applications, or access our software-as-a-service platform (the "Service").

We act as a "data controller" when processing personal data of website users and prospective clients, and as a "data processor" when processing data on behalf of our customers via the Service.

2. Information We Collect We may collect and process the following types of personal data:

  • Identity data: name, photo ID.
  • Contact data: email address, phone number.
  • Location data: GPS-based timestamps and coordinates.
  • Technical data: IP address, device identifiers, browser type, operating system.
  • Usage data: activity logs, access timestamps, and user interaction with the Service.
  • Biometric data: facial recognition vectors used solely for identity verification.
  • Other data: documents or images submitted via the Service.

3. How We Use Your Information We use personal data to:

  • Provide, operate, and maintain the Service;
  • Verify user identity and location for compliance purposes;
  • Fulfil contractual obligations to our clients;
  • Respond to support or contact requests;
  • Prevent fraud and enhance security;
  • Comply with legal obligations.

4. Lawful Bases for Processing Our legal bases under the UK GDPR include:

  • Performance of a contract – e.g. delivering services to clients;
  • Legal obligation – e.g. verifying worker identity under health and safety laws;
  • Legitimate interests – e.g. improving the Service, securing systems;
  • Consent – e.g. for processing biometric data.

5. Sharing Your Information We may share personal data with:

  • Our clients (where we act as a processor);
  • Sub-processors that support the delivery of our services (e.g. cloud hosting, ID verification);
  • Legal or regulatory authorities where required by law;
  • Professional advisors (e.g. auditors, legal counsel).

6. International Transfers Personal data may be transferred to countries outside the UK or EEA. Where this occurs, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions.

7. Data Retention We retain personal data only for as long as necessary for the purposes set out in this policy, including for legal or regulatory reasons. Typical retention periods are:

  • User identity data: up to 12 months after service termination;
  • Biometric data: deleted within 30 days of verification;
  • Client account and billing data: retained for 6 years.

8. Data Security We implement technical and organisational security measures, including:

  • Encryption of data in transit and at rest;
  • Role-based access controls and logging;
  • Regular vulnerability assessments and audits.

9. Your Rights Under data protection laws, you have the right to:

  • Access your personal data;
  • Request correction or deletion;
  • Object to or restrict processing;
  • Request data portability;
  • Withdraw consent (where applicable);
  • Lodge a complaint with the ICO (www.ico.org.uk).

To exercise your rights, contact us at: support@fitforwork.uk

10. Automated Decision-Making We may use automated systems to verify identity or detect fraud. You may request human review of such decisions by contacting us.

11. Cookies and Tracking We use cookies to enable core functionality, understand user behaviour, and improve the website. You may manage cookie preferences through our cookie banner or browser settings. See our Cookie Policy for more information.

12. Sub-processors We engage third-party service providers to support our infrastructure and operations. A list of current sub-processors and their locations is available upon request.

13. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated "last modified" date. We will notify users of material changes via email or in-app notification.

14. Contact Us For any questions or concerns about this Privacy Policy or your personal data, please contact: Email: support@fitforwork.uk Address: 130 Shaftesbury Avenue, 2nd Floor, London, United Kingdom, W1D 5EU

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For questions regarding this Privacy Policy, contact: support@fitforwork.uk

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Last Updated: July 2025

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